Support

Email us at [email protected]. We answer within 1-2 business days.

Common questions

Tracking is paused or needs attention

Open Today and pull down to refresh. In Settings > Location & tracking, check location access and tap Resume tracking if tracking is paused. A stationary status means GPS is paused to save battery.

My day has gaps

Gaps show periods without recorded location data. Check nearby stops and confirm their times before billing. TradesTimer can group nearby stops across a gap, but you should review the estimated duration.

Delete your data

To delete recorded locations, edits, and saved places from your phone, open Settings > Privacy & data. Tap Erase all captured data and confirm. You cannot undo this. For subscription-record deletion requests, contact us by email.